MySayToday Privacy Notice

This Privacy Notice is designed to help you understand how MySayToday Inc.  (“MySayToday”) collects, uses, and shares your personal information and to help you understand and exercise your privacy rights.

SCOPE

This Privacy Notice applies to personal information processed by us, including on our websites and other online or offline offerings. To make this Privacy Notice easier to read, our websites and other offerings are collectively called the “Services.”

Please Note: This Privacy Notice does not apply to any of the personal information that our customers may collect and process using our Services (“Customer Data”). Our customers’ respective privacy policies govern their collection and use of Customer Data. Our processing of Customer Data is governed by the contracts that we have in place with our customers, not this Privacy Notice. Any questions or requests relating to Customer Data should be directed to our customer

PERSONAL INFORMATION WE COLLECT

The categories of personal information we collect depend on how you interact with us, our Services, and the requirements of applicable law. We collect information that you provide to us, the information we obtain automatically when you use our Services, and information from other sources such as third-party services and organizations, as described below.

Information You Provide to Us Directly

We may collect the following personal information that you provide to us.

Account Creation. We may collect information when you create an account, such as name, email address, and your employer.

Purchases. We may collect personal information and details associated with your purchases made via the Services, including payment information. Any payments made via our Services are processed by third-party payment processors. We do not directly collect or store any payment card information entered through our Services, but it may receive information associated with your payment card information (e.g., your billing details).

Your Communications with Us. We may collect personal information, such as email address, phone number, or mailing address when you request information about our Services, register for our newsletter or loyalty program, request customer or technical support, or otherwise communicate with us.

Surveys. We may contact you to participate in surveys. If you decide to participate, you may be asked to provide certain information which may include personal information.

Interactive Features. We and others who use our Services may collect personal information that you submit or make available through our interactive features (e.g., messaging and chat features, commenting functionalities, forums, blogs, and social media pages). Any information you provide using the public sharing features of the Services will be considered “public,” unless otherwise required by applicable law, and is not subject to the privacy protections referenced herein.

Sweepstakes or Contests. We may collect personal information you provide for any sweepstakes or contests that we offer. In some jurisdictions, we are required to publicly share information of sweepstakes and contest winners.

Conferences, Trade Shows, and Other Events. We may collect personal information from individuals when we attend conferences, trade shows, and other events.

Business Development and Strategic Partnerships. We may collect personal information from individuals and third parties to assess and pursue potential business opportunities.

Job Applications. We may post job openings and opportunities on our Services. You may reply to one of these postings by submitting your application, CV, cover letter, and/or other information to us.

Information Collected Automatically

We may collect personal information automatically when you use our Services:

Automatic Data Collection. We may collect certain information automatically when you use our Services, such as your Internet protocol (IP) address, user settings, MAC address, cookie identifiers, mobile carrier, mobile advertising and other unique identifiers, browser or device information, location information (including approximate location derived from IP address), and Internet service provider. We may also automatically collect information regarding your use of our Services, such as pages that you visit before, during and after using our Services, information about the links you click, the types of content you interact with, the frequency and duration of your activities, and other information about how you use our Services.

Cookies, Pixel Tags/Web Beacons, and Other Technologies. We, as well as third parties that provide content, advertising, or other functionality on our Services, may use cookies, pixel tags, local storage, and other technologies (“Technologies”) to automatically collect information through your use of our Services.

Cookies. Cookies are small text files placed in device browsers that store preferences and facilitate and enhance your experience.

Pixel Tags/Web Beacons. A pixel tag (also known as a web beacon) is a piece of code embedded in our Services that collects information about engagement on our Services. The use of a pixel tag allows us to record, for example, that a user has visited a particular web page or clicked on a particular advertisement. We may also include web beacons in e-mails to understand whether messages have been opened, acted on, or forwarded.

Our uses of these Technologies fall into the following general categories:

Operationally Necessary. This includes Technologies that allow you access to our Services, applications, and tools that are required to identify irregular website behavior, prevent fraudulent activity and improve security or that allow you to make use of our functionality;

Performance-Related. We may use Technologies to assess the performance of our Services, including as part of our analytic practices to help us understand how individuals use our Services (see Analytics below);

Functionality-Related. We may use Technologies that allow us to offer you enhanced functionality when accessing or using our Services. This may include identifying you when you sign into our Services or keeping track of your specified preferences, interests, or past items viewed;

Advertising- or Targeting-Related. We may use first party or third-party Technologies to deliver content, including ads relevant to your interests, on our Services or on third-party websites.

See “Your Privacy Choices and Rights” below to understand your choices regarding these Technologies.

Analytics. We may use Technologies and other third-party tools to process analytics information on our Services. Some of our analytics partners include:

Google Analytics. For more information, please visit Google Analytics’ Privacy Policy. To learn more about how to opt-out of Google Analytics’ use of your information, please click here.

Information Collected from Other Sources

We may obtain information about you from other sources, including through third-party services and organizations. For example, if you access our Services through a third-party application, such as an app store, a third-party login service, or a social networking site, we may collect information about you from that third-party application that you have made available via your privacy settings.

HOW WE USE YOUR INFORMATION

We use your information for a variety of business purposes, including to provide our Services, for administrative purposes, and to market our products and Services, as described below.

Provide Our Services

We use your information to fulfill our contract with you and provide you with our Services, such as:

Managing your information and accounts;

Providing access to certain areas, functionalities, and features of our Services;

Answering requests for customer or technical support;

Communicating with you about your account, activities on our Services, and policy changes;

Processing your financial information and other payment methods for products or Services purchased;

Processing and evaluating applications if you apply for a job we post on our Services; and

Allowing you to register for events.

Administrative Purpose

We use your information for various administrative purposes, such as:

Pursuing our legitimate interests such as direct marketing, research and development (including marketing research), network and information security, and fraud prevention;

Detecting security incidents, protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for that activity;

Measuring interest and engagement in our Services;

Improving, upgrading or enhancing our Services;

Developing new products and Services;

Ensuring internal quality control and safety;

Authenticating and verifying individual identities, including requests to exercise your rights under this policy;

Debugging to identify and repair errors with our Services;

Auditing relating to interactions, transactions and other compliance activities;

Enforcing our agreements and policies; and

Complying with our legal obligations.

Marketing and Advertising our Products and Services

We may use personal information to tailor and provide you with content and advertisements. We may provide you with these materials as permitted by applicable law.

Some of the ways we market to you include email campaigns, custom audiences advertising, and “interest-based” or “personalized advertising,” including through cross-device tracking.

If you have any questions about our marketing practices, you may contact us at any time as set forth in “Contact Us” below.

Other Purposes

We also use your information for other purposes as requested by you or as permitted by applicable law.

Consent. We may use personal information for other purposes that are clearly disclosed to you at the time you provide personal information or with your consent.

De-identified and Aggregated Information. We may use personal information and other information about you to create de-identified and/or aggregated information, such as de-identified demographic information, de-identified location information, information about the device from which you access our Services, or other analyses we create.

Share Content with Friends or Colleagues. Our Services may offer various tools and functionalities. For example, we may allow you to provide information about your friends through our referral services. Our referral services may allow you to forward or share certain content with a friend or colleague, such as an email inviting your friend to use our Services. Please only share with us contact information of people with whom you have a relationship (e.g., relative, friend neighbor, or co-worker).

HOW WE DISCLOSE YOUR INFORMATION

We disclose your information to third parties for a variety of business purposes, including to provide our Services, to protect us or others, or in the event of a major business transaction such as a merger, sale, or asset transfer, as described below.

Disclosures to Provide our Services

The categories of third parties with whom we may share your information are described below.

Service Providers. We may share your personal information with our third-party service providers who use that information to help us provide our Services. This includes service providers that provide us with IT support, hosting, payment processing, customer service, and related services.

Our Customers (Authorized Users Only). In cases where you use our Services as an authorized user of our customer, that customer may access information associated with your use of the Services including usage data and the contents of the communications and files associated with your account. Your personal information may also be subject to the customer’s privacy policy. We are not responsible for the customer’s processing of your personal information.

Business Partners. We may share your personal information with business partners to provide you with a product or service you have requested. We may also share your personal information to business partners with whom we jointly offer products or services.

Affiliates. We may share your personal information with our company affiliates.

Advertising Partners. We may share your personal information with third-party advertising partners. These third-party advertising partners may set Technologies and other tracking tools on our Services to collect information regarding your activities and your device (e.g., your IP address, cookie identifiers, page(s) visited, location, time of day). These advertising partners may use this information (and similar information collected from other services) for purposes of delivering personalized advertisements to you when you visit digital properties within their networks. This practice is commonly referred to as “interest-based advertising” or “personalized advertising.”

APIs/SDKs. We may use third-party application program interfaces (“APIs”) and software development kits (“SDKs”) as part of the functionality of our Services. For more information about our use of APIs and SDKs, please contact us as set forth in “Contact Us”below.

Disclosures to Protect Us or Others

We may access, preserve, and disclose any information we store associated with you to external parties if we, in good faith, believe doing so is required or appropriate to: comply with law enforcement or national security requests and legal process, such as a court order or subpoena; protect your, our, or others’ rights, property, or safety; enforce our policies or contracts; collect amounts owed to us; or assist with an investigation or prosecution of suspected or actual illegal activity.

Disclosure in the Event of Merger, Sale, or Other Asset Transfers

If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction, as permitted by law and/or contract.

YOUR PRIVACY CHOICES AND RIGHTS

Your Privacy Choices. The privacy choices you may have about your personal information are determined by applicable law and are described below.

Email and Telephone Communications. If you receive an unwanted email from us, you can use the unsubscribe link found at the bottom of the email to opt-out of receiving future emails. Note that you will continue to receive transaction-related emails regarding products or Services you have requested. We may also send you certain non-promotional communications regarding us and our Services, and you will not be able to opt-out of those communications (e.g., communications regarding our Services or updates to our Terms or this Privacy Notice).

We process requests to be placed on do-not-mail, do-not-phone, and do-not-contact lists as required by applicable law.

Text Messages. You may opt-out of receiving text messages from us by following the instructions in the text message you have received from us or by otherwise contacting us.

“Do Not Track.” Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.

Cookies and Interest-Based Advertising. You may stop or restrict the placement of Technologies on your device or remove them by adjusting your preferences as your browser or device permits. However, if you adjust your preferences, our Services may not work properly. Please note that cookie-based opt-outs are not effective on mobile applications. However, you may opt-out of personalized advertisements on some mobile applications by following the instructions for Android, iOS and others.

The online advertising industry also provides websites from which you may opt out of receiving targeted ads from data partners and other advertising partners that participate in self-regulatory programs. You can access these and learn more about targeted advertising and consumer choice and privacy by visiting the Network Advertising Initiative, the Digital Advertising Alliance, the European Digital Advertising Alliance, and the Digital Advertising Alliance of Canada.

Please note you must separately opt-out in each browser and on each device.

Your Privacy Rights. In accordance with applicable law, you may have the right to:

Access Personal Information about you, including: (i) confirming whether we are processing your personal information; (ii) obtaining access to or a copy of your personal information; and (iii) receiving an electronic copy of personal information that you have provided to us, or asking us to send that information to another company (the “right of data portability”);

Request Correction of your personal information where it is inaccurate or incomplete. In some cases, we may provide self-service tools that enable you to update your personal information;

Request Deletion of your personal information;

Request Restriction of or Object to our processing of your personal information; and

Withdraw your Consent to our processing of your personal information.

If you would like to exercise any of these rights, please contact us as set forth in “Contact Us” below. We will process such requests in accordance with applicable laws.

‍Please note that MySayToday is not able to respond to or fulfill requests it receives from individuals about Customer Data (defined above). If you have a request related to Customer Data, please contact the relevant Sprig customer directly.

SECURITY OF YOUR INFORMATION

We take steps to ensure that your information is treated securely and in accordance with this Privacy Notice. Unfortunately, no system is 100% secure, and we cannot ensure or warrant the security of any information you provide to us. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized disclosure.

By using our Services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our Services. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on our Services, by mail, or by sending an email to you.

INTERNATIONAL DATA TRANSFERS

All information processed by us may be transferred, processed, and stored anywhere in the world, including, but not limited to, Canada and United States or other countries, which may have data protection laws that are different from the laws where you live. We endeavor to safeguard your information consistent with the requirements of applicable laws.

RETENTION OF PERSONAL INFORMATION

We store the personal information we collect as described in this Privacy Notice for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.

SUPPLEMENTAL NOTICE FOR CANADIAN AND US RESIDENTS

Example below for lawyer

This Supplemental California Privacy Notice only applies to our processing of personal information that is subject to the California Consumer Privacy Act of 2018 (“CCPA”). The CCPA provides California residents with the right to know what categories of personal information MySayToday has collected about them and whether MySayToday disclosed that personal information for a business purpose (e.g., to a service provider) in the preceding 12 months. residents can find this information below:

Category of Personal Information Collected by MySayToday Categories of Third Parties Personal Information is Disclosed to for a Business Purpose

Identifiers

Service providers

Our customer (only as it relates to personal information about our customer’s authorized users)

Advertising partners

Personal information categories listed in

Service providers

Our customer (only as it relates to personal information about our customer’s authorized users)

Commercial information

Service providers

Our customer (only as it relates to personal information about our customer’s authorized users)

Internet or other electronic network activity

Service providers

Our customer (only as it relates to personal information about our customer’s authorized users)

Advertising partners

Professional or employment-related information

Service providers

Our customer (only as it relates to personal information about our customer’s authorized users)

Inferences drawn from other personal information to create a profile about a consumer

Service providers

Advertising partners

The categories of sources from which we collect personal information and our business and commercial purposes for using personal information are set forth above.

Additional Privacy Rights for Canadian Residents

Need to add Privacy Rights law and updates as per our type of business.

“Sales” of Personal Information under the CCPA. For purposes of the CCPA, MySayToday does not “sell” personal information, nor do we have actual knowledge of any “sale” of personal information of minors under 16 years of age.

CHILDREN’S INFORMATION

The Services are not directed to children under 13 (or other age as required by local law), and we do not knowingly collect personal information from children.

If you are a parent or guardian believe your child has uploaded personal information to our site without your consent, you may contact us as described in “Contact Us” below. If we become aware that a child has provided us with personal information in violation of applicable law, we will delete any personal information we have collected, unless we have a legal obligation to keep it, and terminate the child’s account if applicable.

At MySayToday, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, and disclose personal information in connection with as a software-as-a-service (“SaaS”) provider.

This policy applies to personal data collected about MySayToday customers, vendors, partners, web-visitors, registered account holders of our products, mobile app users, and applicants to positions at MySayToday.

Personal Information We Collect

We may collect personal information from you when you sign up for our services, contact our support team, or use our website. Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, a home, postal or other physical address, other contact information, title, birth date, gender, occupation, industry, personal interests, and other information when needed to provide a service you requested. When you browse this website, you do so anonymously, unless you have previously indicated that you wish MySayToday to remember your personal information or login and password. MySayToday logs your IP address (the Internet address of your computer) to give an idea of which part of the Website you visit and how long you spend there. But your IP address is not linked to any personal information unless you have logged onto this website. Like many other commercial websites, the MySayToday website may use a standard technology called a “cookie” to collect information about how you use the site. Please go to “Cookies and tracking information” below for more information. The types of personal information we collect may include:

  • Contact information, such as your name, email address, and phone number
  • Payment information, such as your credit card details.
  • User credentials, such as your username and password
  • Usage information, such as your IP address and browser type
  • Support inquiries, such as the content of your messages to our support team

How We Use Your Personal Information

We use personal information for the following purposes:

  • To provide our SaaS services to you and manage your account.
  • To process your payments and respond to your inquiries.
  • To improve our services and develop new features.
  • To personalize your user experience and provide you with relevant content.
  • To send you, or to have business partners send you, direct marketing, or email marketing information or contact you for market research.
  • To keep you up to date on the latest product announcements, software updates, special offers or other information
  • To comply with legal obligations and protect our legal rights.

Notice

When personal information is collected, MySayToday will not transfer your personal information to third parties without your consent, except under the limited conditions described under the discussion entitled “How We Disclose Your Personal Information” below. If you choose to provide MySayToday with your personal information, MySayToday may only transfer that information, within MySayToday or to MySayToday’s third party service providers with your permission. Upon receiving your permission, MySayToday may transfer your information across borders and from your country or jurisdiction to other countries or jurisdictions around the world. MySayToday will always give you the opportunity to “opt-out” of receiving direct marketing or market research information. This means MySayToday assumes you have given your consent to collect and use your information in accordance with this Policy unless you take affirmative action to indicate that you do not consent, for instance by clicking or checking the appropriate option or box at the point of collection. In some cases, when applicable, MySayToday will provide you with the opportunity to “opt-in.” This means MySayToday will require your affirmative action to indicate your consent before your information is used for purposes other than the purpose for which it was submitted. From time-to-time, MySayToday may be required to provide Personally Identifiable Information in response to a court order, subpoena, or government investigation. MySayToday also reserves the right to report to law enforcement agencies any activities that MySayToday, in good faith, believes to be unlawful. MySayToday may release certain Personally Identifiable Information when MySayToday believes that such release is reasonably necessary to enforce or apply Terms and Conditions or to protect the rights, property, and safety of others and ourselves.

How We Disclose Your Personal Information

We may disclose personal information to the following third parties:

  • Service providers, such as payment processors and hosting providers
  • Business partners, such as integrations with third-party applications
  • Law enforcement authorities, regulatory bodies, and other legal entities as required by law or to protect our legal rights

Your information may be stored and processed in the United States or any other country where MySayToday, its subsidiaries, affiliates or agents are located. MySayToday may send your personal information to other companies or people under any of the following circumstances:

  • When MySayToday has your consent to share the information.
  • When MySayToday needs to share your information to provide the product or service you have requested.
  • When MySayToday needs to send the information to companies who work on behalf of MySayToday to provide a product or service to you (MySayToday will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose); or
  • When MySayToday wants to keep you up to date on the latest product announcements, software updates, special offers or other information MySayToday thinks you’d like to hear about either from MySayToday or from business partners (unless you have opted out of these types of communications).
  • MySayToday will also disclose your personal information if required to do so by law, to enforce our Terms of Use, or in urgent circumstances, to protect personal safety, the public or MySayToday’s websites.

Your Rights

You have certain rights regarding your personal information, including:

  • The right to access your personal information and request a copy of it.
  • The right to correct any inaccuracies in your personal information.
  • The right to request that we delete your personal information.
  • The right to object to the processing of your personal information
  • The right to withdraw your consent to the processing of your personal information.

If you would like to exercise any of these rights, please contact us using the information provided below.

Cookies and tracking technology.

A cookie is a small data file that certain websites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you’ve visited, but the only personal information a cookie can contain is information you supply yourself. A cookie can’t read data off your hard disk or read cookie files created by other sites. Some parts of I MySayToday‘s website use cookies to track user traffic patterns. MySayToday does this in order to determine the usefulness of the website information to users and to see how effective the navigational structure is in helping users reach that information. MySayToday may use a cookie when you register for a eNewsletter or other download, when you use certain MySayToday products or services, when you register to attend a seminar or participate in an online survey, when you ask to be included in an email or other mailing list, or you submit an entry for a sweepstakes or other promotions, or when you submit your personal information to MySayToday for any other reason. Generally, you will be notified of this occurrence, or have the option not to allow a cookie. If you prefer not to receive cookies while browsing our website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser, although you may not be able to take full advantage of MySayToday’s website if you do so. In particular, you may be required to accept cookies in order to complete certain actions on our website. You do not need to have cookies turned on, however, to use/navigate through many parts of this website, except access to certain webpages may require a login and password.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law or necessary to protect our legal rights. Your MySayToday account information is password-protected for your privacy and security. MySayToday safeguards the security of the data you send with physical, electronic, and managerial procedures. In certain areas of this website, MySayToday uses industry-standard SSL-encryption to enhance the security of data transmissions. While MySayToday strives to protect your personal information, it cannot ensure the security of the information you transmit to MySayToday, and so MySayToday urges you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.

 

Children and Privacy

This website does not target and is not intended to attract children under the age of 13. MySayToday does not knowingly solicit personal information from children under the age of 13 or send them requests for personal information.

Third party sites

MySayToday’s website contains links to other sites. MySayToday does not share your personal information with those websites and is not responsible for their privacy practices. MySayToday encourages you to learn about the privacy policies of those companies. This website may contain links to websites operated by other companies. Some of these third-party sites may be co-branded with an MySayToday logo, even though they are not operated or maintained by MySayToday. Although MySayToday chooses business partners carefully, MySayToday is not responsible for the privacy practices of websites operated by third parties that are linked to this site. Once you have left this website, you should check the applicable privacy policy of the third-party website to determine how they will handle any information they collect from you.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights, please contact us at [email protected].

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated Privacy Policy on our website and provide notice of any material changes. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.

 

Dated: April 10, 2023 V1